A mother of three beautiful daughters, Joan hails from the Finger Lakes area. A true “Rochesterian” for 28 years, Joan has come from in front of the camera lens to behind the scenes and has been painting Upstate N.Y. woman more beautiful for more than a decade. Working for NYC-industry giant Trish McEvoy Cosmetics, Joan has become a sought-after makeup artist in the region over the past 13 years. Her accomplishments have always focused on female-based retail, marketing and event planning careers; however, Joan’s real passion for empowering women is defined through her makeup brush and her one-face-at-a-time makeup lesson. With her blog “Beauty Buzz,” Joan will provide life-enhancing solutions for readers through her collection of beauty tips and experiences.
Visit her website at www.joanlincoln.com.
“How May We Help You”
June, 25th 2015
ONLINE HURTS!!! Not only for our local small businesses but also those who choose to SHOP ONLINE!
Fashionable boomers are wistful for the era of personalized customer service. Remember the days that your favorite boutique would call to say that an item has just arrived and it has your name all over it? Maybe you don’t fall into this category but there is a generation that does remember!
Online buying is a way of life that must be mastered. God knows there is plenty of overstock available!
So you order, your item arrives and it doesn’t fit or the shade isn’t quite right. NOW WHAT?
You have to find the time to return it and if that “return date” expires you own it!!! NOW WHAT?
Last week I had a client bring in 4 beautiful “NEW with Tags” (NWT) dresses that she ordered on-line, didn’t fit and BAM…the return date expired! FYI ~ WE LOVE WHEN THIS HAPPENS at Panache!
While processing this clients consignment items we managed to find her two dresses, we assisted her with “Customer Service” and they were priced under the cost of just one of her “NWT” dresses!
SHOP ONLINE IF YOU MUST but remember the “Little Guy” who still says Hello and offers amazing Customer Service with style & flair!
…Live life with Panache!